Starting Thursday, Sonoma County will have a free, mental
health “warm line” for residents who are experiencing emotional
stress and side effects of the COVID-19 pandemic and shelter-in-place order.
Callers can speak to a trained professional counselor who
will listen and provide useful guidance to feel better. The warm line number is
Local behavioral health professionals will answer calls
seven days a week between 10 a.m. and 7 p.m. to provide support, guidance,
education and referrals. Service in Spanish and telephone interpretation of
other languages also is available.
Callers also can request that an outreach call be made to
someone who is isolated, lonely, or may not reach out on their own.
“Being at home for an extended period of time can make
some people feel anxious and alone,” said Bill Carter, behavioral health
director in the Sonoma County Department of Health Services. “Counselors
are standing by to provide support to people during this tough time.”
Callers also can receive information about resources and
social services currently available in the county for an array of needs
including depression, grief, anger, parenting support, substance abuse shelter
needs and more.
“We want to make sure help is available to anyone who
needs it. There is someone you can talk to right now,” Board of Supervisor
Chair Susan Gorin said.